Privacy Policy

We collect information you provide directly to us when you create an account, use our API services, or communicate with us. This may include:

• Account information (name, email address, password)
• API usage data and request logs
• Payment information (processed securely through third-party providers)
• Communications with support

We use the information we collect to:

• Provide, maintain, and improve our API services
• Process your transactions and send related information
• Monitor and analyze usage patterns and trends
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect, prevent, and address technical issues and fraudulent activity
• Monitor API usage for abuse, Terms violations, and suspicious patterns
• Enforce our Terms of Service and protect our infrastructure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

API usage logs, including IP addresses, request patterns, and access timestamps, may be retained indefinitely for security purposes, abuse prevention, and legal compliance. In cases of Terms violations or suspected abuse, we retain all related data for potential legal proceedings.

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on it

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide and improve our services. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us at: privacy@poketrace.com